Trust & hygiene guidelines

Conditions

Pick the condition that matches the item. Use these definitions.

• New: never worn, tags on.
• Like new: worn at most a few times, no visible wear.
• Good: visible light wear, fully functional.
• Fair: clear wear such as pilling, faded colour or a softened shank. Every flaw is photographed.

Honest photos of wear

Take close-ups of soles, seams and gussets. For pointe shoes, show the shank. If you can see a flaw, the buyer should see it too.

Hygiene

Wash or clean every skin-contact item before handover: leotards, tights, unitards, warm-ups and shoes. Air and disinfect pointe shoes and other shoes. Buyers may ask you to confirm.

Accurate descriptions

Describe every item honestly. Select the condition that best matches its current state and mention any flaws, repairs, or signs of wear. Buyers rely on your description to make a decision.

Authentic photos

Upload clear photos of the actual item you are selling. Do not use stock images, screenshots from other listings, or photos of a different item. Show relevant details such as soles, labels, and any wear marks.

Fair pricing

Set a reasonable price that reflects the item's condition and market value. You and the buyer agree payment and handover directly. Never pay before you have seen the item or had a video call. When you and the buyer settle a sale directly, Ballee is not party to it.

No counterfeit items

Only list genuine products. Selling counterfeit, replica, or knock-off dancewear is strictly prohibited and will result in removal of the listing and potential suspension of your account.

Respect other sellers and buyers

Communicate politely and respond to messages in a timely manner. Do not spam, harass, or post misleading content. If a transaction does not work out, resolve it respectfully.

Prohibited content

Do not post offensive content, spam or promotional material. Counterfeit items are never allowed. Reported listings are reviewed and removed if they break these rules. Keep contact details and payment links out of the listing text. Our filter blocks them. Share them in messages instead.